Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the website
www.drdarshinishah.com (the “Website”), operated on behalf of Dr. Darshini Shah and
Shalby Dental Cosmetics & Implantology Centre (“we,” “us,” “our”).

By accessing or using this Website, you (“user,” “you”) agree to be bound by these Terms.
If you do not agree with these Terms, please do not access or use this Website.

1. About This Website

This Website provides general information regarding Dr. Darshini Shah, her professional
qualifications and experience, Shalby Dental Cosmetics & Implantology Centre, dental
and oral healthcare services, cosmetic dentistry, dental implantology, root canal treatment,
smile designing, patient education materials, blogs, testimonials, awards, photographs,
videos, and other informational content relating to dental healthcare.

The Website also enables visitors to submit enquiries, request appointments, contact our
team, and access links to communicate with us or book appointments through available
communication channels or third-party platforms, where applicable.

The information made available on this Website is intended solely for informational and
educational purposes and should not be interpreted as professional dental or medical advice.

2. No Doctor-Patient Relationship / Not Medical Advice

• The information contained on this Website, including articles, blogs, FAQs,
  educational videos, treatment descriptions, before-and-after photographs,
  illustrations, testimonials, and other content, is provided solely for general
  educational and informational purposes.
• Nothing contained on this Website constitutes dental advice, medical advice,
  diagnosis, treatment recommendations, or a substitute for consultation with
  a qualified healthcare professional.
• Accessing or browsing this Website, submitting an enquiry, requesting an appointment,
  communicating through any online form, email, WhatsApp, telephone, or any other
  electronic means available through this Website does not establish a doctor-patient
  relationship.
• A doctor-patient relationship shall arise only after an appointment has been confirmed
  and an actual clinical consultation has taken place with Dr. Darshini Shah or another
  qualified healthcare professional authorised by the clinic.
• Treatment recommendations are made only after proper clinical examination, review of
  medical history, diagnostic investigations (where necessary), and professional evaluation
  of the individual patient.
• Dental treatment outcomes vary depending upon numerous clinical and patient-specific
  factors. Any information appearing on this Website should not be interpreted as
  guaranteeing any particular clinical outcome.
• You should always seek the advice of a qualified dentist or healthcare provider regarding
  any dental or medical condition. Never disregard professional advice or delay seeking
  treatment because of any information available on this Website.
• If you are experiencing a dental emergency or medical emergency, immediately contact
  your nearest hospital, emergency services, or healthcare provider. This Website must
  not be relied upon for emergency assistance.

3. Appointments and Inquiries

• This Website allows users to submit appointment requests, enquiries, contact forms,
  or other communications for the purpose of obtaining additional information or
  scheduling consultations.
• Submission of any online form or appointment request does not constitute acceptance
  of the request or confirmation of an appointment.
• All appointments remain subject to confirmation by our staff based upon doctor
  availability, clinic schedules, clinical requirements, and other operational considerations.
• We reserve the right to reschedule, postpone, decline, or cancel appointments whenever
  reasonably necessary.
• Users agree that all information submitted through the Website shall be accurate,
  complete, and up to date.
• We shall not be responsible for any delay, inability to contact a user, missed appointment,
  or other inconvenience resulting from inaccurate or incomplete information submitted by
  the user.
• Communications made through this Website should not be used for urgent dental conditions
  or emergencies.
• Appointment booking or communication may redirect users to third-party communication
  platforms, including telecommunication services, messaging platforms, mapping services,
  or other scheduling tools. Such third-party services operate under their own terms and
  privacy policies, over which we exercise no control.

4. Third-Party Links and Content

This Website may contain links to third-party websites, applications, social media platforms,
communication platforms, mapping services, review platforms, video platforms, payment gateways,
or other online services, including but not limited to Instagram, Google Maps, WhatsApp, YouTube,
or other affiliated healthcare websites.

These links are provided solely for the convenience of users.

We neither own nor control such third-party websites and make no representation regarding
their accuracy, availability, security, privacy practices, content, or services.

Your access to any third-party website or platform is entirely at your own risk and shall
remain subject to the respective third party’s terms of use, privacy policy, and applicable conditions.

We shall not be responsible for any loss, damage, claim, or liability arising from your
use of any third-party website or service.

5. Intellectual Property

Unless otherwise indicated, all content available on this Website, including but not limited to:

• Text;
• Treatment descriptions;
• Articles;
• Blogs;
• Photographs;
• Videos;
• Graphics;
• Illustrations;
• Logos;
• Trademarks;
• Clinic branding;
• Treatment protocols;
• Educational material;
• Downloadable resources;
• Website design;
• Layout;
• Source code; and
• Other intellectual property.

All such content is owned by or licensed to Dr. Darshini Shah, Shalby Dental Cosmetics
& Implantology Centre, or their respective licensors and is protected under applicable
intellectual property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999.

You may access the Website solely for your personal, lawful, and non-commercial use.

You shall not, without our prior written consent:

• Reproduce;
• Copy;
• Modify;
• Publish;
• Distribute;
• Transmit;
• Sell;
• Commercially exploit;
• Create derivative works from; or
• Otherwise use

any material available on this Website.

Any unauthorized use of the Website or its content may result in civil and/or criminal
liability under applicable law.

6. Testimonials

Patient testimonials, reviews, success stories, photographs, videos, and other experiences
featured on this Website represent the personal experiences and opinions of the respective patients.

Individual treatment outcomes differ based on various clinical and non-clinical factors,
including the patient’s medical condition, oral health, age, compliance with treatment
recommendations, and other variables.

Accordingly:

• Individual experiences may not be representative of all patients;
• Past treatment outcomes do not guarantee similar results for future patients;
• Before-and-after photographs are intended solely to illustrate individual clinical cases
  and should not be interpreted as a promise or guarantee of identical results; and
• Nothing contained in any testimonial constitutes medical or dental advice.

Where testimonials, photographs, or videos are published, they are displayed with the
necessary permissions or in accordance with applicable law.

7. User Conduct

While using this Website, you agree that you shall not:

• Submit false, misleading, inaccurate, fraudulent, or incomplete information through
  any enquiry form or communication channel;
• Impersonate any individual or entity;
• Use the Website for any unlawful, fraudulent, defamatory, abusive, or malicious purpose;
• Interfere with the proper functioning, security, or operation of the Website;
• Attempt to gain unauthorized access to any part of the Website, its servers, databases,
  or connected systems;
• Upload or transmit viruses, malware, ransomware, spyware, malicious scripts, or other
  harmful software;
• Scrape, harvest, extract, reproduce, or systematically collect any content, patient
  information, contact details, images, or other data from the Website without prior
  written authorization;
• Infringe any intellectual property rights belonging to us or any third party; or
• Engage in any activity that may adversely affect the performance, integrity, or security
  of the Website.

We reserve the right to restrict or terminate access to the Website where we reasonably
believe these Terms have been violated.

8. Disclaimer of Warranties

This Website and all information, content, materials, services, and functionality made
available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted under applicable law, Dr. Darshini Shah and Shalby Dental
Cosmetics & Implantology Centre disclaim all warranties, whether express, implied,
statutory, or otherwise, including but not limited to warranties relating to:

• Accuracy;
• Completeness;
• Reliability;
• Merchantability;
• Fitness for a particular purpose;
• Uninterrupted availability;
• Non-infringement; and
• Freedom from viruses or other harmful components.

While reasonable efforts are made to keep the Website updated, we do not warrant that
the information available on the Website will always be current, complete, or free from errors.

We reserve the right to modify, suspend, discontinue, or remove any part of the Website
at any time without prior notice.

9. Limitation of Liability

To the fullest extent permitted under applicable law, Dr. Darshini Shah, Shalby Dental
Cosmetics & Implantology Centre, their affiliates, employees, consultants, representatives,
officers, and service providers shall not be liable for any direct, indirect, incidental,
consequential, special, exemplary, or punitive damages arising out of or relating to:

• Access to or use of the Website;
• Inability to access or use the Website;
• Reliance upon any information available on the Website;
• Technical interruptions or Website downtime;
• Viruses or other harmful software;
• Unauthorized access to Website systems;
• Use of any third-party websites linked from this Website; or
• Any loss of data, business opportunity, goodwill, profits, or revenue.

Nothing contained in these Terms excludes any liability that cannot lawfully be excluded
under applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dr. Darshini Shah, Shalby Dental Cosmetics
& Implantology Centre, their affiliates, directors, employees, consultants, representatives,
and service providers from and against any claims, actions, proceedings, liabilities, losses,
damages, costs, expenses, and reasonable legal fees arising out of or relating to:

• Your use or misuse of the Website;
• Your violation of these Terms;
• Any information submitted by you through the Website;
• Your violation of any applicable law; or
• Infringement of any rights belonging to any third party.

11. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time without prior notice.

Any revised Terms shall become effective immediately upon publication on this Website
together with the updated “Last Updated” date.

Your continued access to or use of the Website after such modifications constitutes
your acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or your use of this Website shall
be subject to the exclusive jurisdiction of the competent courts at Ahmedabad, Gujarat, India.

13. Contact Us

If you have any questions regarding these Terms and Conditions or your use of this Website,
please contact us at: